Enterprise IT Pulse

Summary

Financials	Project	People	Operational	Metrics Needing Focus

Project

Financials

Cost Breakdown

Strategic Investments

Strategic Investment Status Report

Top 5 Strategic Investment Initiatives

Initiative Name	State	Forecast	Target	Variance

Initiatives by Status

Initiatives by Team

New & Active Strategic Investment Initiatives

Team:

FY	Initiative	Team	Driver	Target	IT Budget	Business Budget	Total Budget	Forecast	Variance

People

Headcount Metrics

Staffing Metrics

Time Tracking Metrics

Operational

Stability Metrics

Incident Mgmt Metrics

Productivity Metrics

Service Mgmt Metrics

Software Renewals

Renewal Month: Vendor:

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Upcoming Renewals Summarized by Vendor

Vendor Name	Cost	End Date	Due In (days)

Upcoming Renewals by FY/Qtr

Total Renewals by Month/Qtr

Quarter	Month	Total Cost

All Renewals

Status: OpenRenewal in progress CompleteRenewal completed / move to Active Not RenewedRenewal not renewed

Vendor Name ⇅	Cost ⇅	PO Number ⇅	Start Date ⇅	End Date ⇅	Status ⇅	Tower Name ⇅	Tower Lead ⇅	Service Owner ⇅

Not included in this report:

• Cross charges, placeholders, and spend allocation for initiatives

• Multi-year renewals with active POs and contract end dates beyond 31 March 2027

• Items out of scope for renewal efforts (services and hardware are not included in this report)

Software Renewals (Working Version)

Vendor Name ⇅	Cost ⇅	PO Number ⇅	Start Date ⇅	End Date ⇅	Status ⇅	Tower Name ⇅	Tower Lead ⇅	Service Owner ⇅

Help & User Guide

Overview

The IT Enterprise Scorecard is a real-time dashboard that tracks key performance indicators across four domains: Financials, Projects, People, and Operational. Data is sourced from the EIT Metrics workbook and refreshed each time you select a reporting period.

Navigation

Page	Description
Home	Application menu — jump to any section or launch an AI assistant.
Scorecard	One-page summary across all four domains with KPI cards and a metrics-needing-focus column.
Financials	IT spend KPIs, budget vs. forecast variance, and cost breakdown by category.
Strategic Investments	Initiative budget and forecast tracking, grouped by fiscal year and team.
Software Renewals	Upcoming software contract renewals with dates, costs, and owner details.
Project	Project delivery KPIs including on-time rate, scope adherence, and active project counts.
Operational	Service desk, infrastructure, and security operational metrics.
People	Headcount, turnover, employee satisfaction, and open role metrics.

Period Filter

The Period dropdown (top-right on most pages) controls which reporting month is displayed across all tabs. Selecting a month reloads all KPI cards, charts, and tables to reflect data for that period. The filter persists as you navigate between tabs.

KPI Card Status Colors

Green

On target

Yellow

Near threshold

Red

Off target

Grey

No target set

Click the icon on any KPI card to view its definition and calculation methodology.

KPI Trend Charts

Every KPI card displays a small sparkline chart showing the metric's trend over recent months. Click the chart to open a detailed view.

How to open

Click anywhere on the sparkline chart inside a KPI card. A pointer cursor appears when you hover over a clickable chart.

What you'll see

A full-width chart with all available months labeled, value labels on each data point, a dashed orange target line, and current / target / variance figures below.

How to close

Click the × button in the top-right corner of the popup, or click anywhere on the dark overlay behind the chart.

Trend charts are available on the Scorecard, Financials, Strategic Investments, Project, People, and Operational tabs.

Ask Claude

The Ask Claude assistant (bottom-left nav or Home menu) is powered by Anthropic's Claude AI. It has full context of the current scorecard data and can answer questions like "What drove the increase in IT spend this month?" or "Which projects are at risk?" Use the chat panel on the right side of the screen.

Ask AWS QuickSight

Ask AWS Quick opens an Amazon QuickSight Q generative BI assistant in a popup window. It can answer natural-language questions about your AWS data sources directly. Requires AWS SSO authentication on first use.

Possible Errors

Amazon QuickSight Chat — Login Not Working

If you open the Amazon Chat and it doesn't allow you to log in, follow these steps:

Click the Amazon QuickSight button in your browser (typically found in the bottom-right of the screen).
Log in to your Amazon account.
Go to Settings and add the dxc-quickbeta account.
Switch to the dxc-quickbeta account.
Return to the scorecard and try opening the chat again — it should now load successfully.

Support

For questions about the scorecard data, metric definitions, or to report a bug, contact the EIT Analytics team at jim.osgood@dxc.com.

Application Menu

What's in this app

Section	What you'll find
Scorecard	One-page summary of all KPIs across Financials, Projects, People, and Operational, plus metrics needing focus.
Financials	IT spend KPIs, budget vs. forecast variance, and cost breakdown by category.
Strategic Investments	Initiative budget and forecast tracking grouped by fiscal year and team.
Software Renewals	Upcoming software contract renewals with costs, end dates, and days until renewal.
Project	Project delivery KPIs including on-time rate, scope adherence, and active project counts.
Operational	Service desk, infrastructure, and security operational metrics.
People	Headcount, turnover, employee satisfaction, and open role metrics.